Privacy Policy

At Lighthouse Tutors, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and address
• Educational Information: Current school, subjects studied, academic goals
• Session Data: Tutoring session recordings, progress notes, and feedback
• Technical Information: IP address, browser type, and device information

How We Use Your Information

We use your information for the following purposes:

• Providing personalised tutoring services
• Communicating with you about sessions and progress
• Processing payments and managing accounts
• Improving our services and user experience
• Complying with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Limited access to personal information

Your Rights

Under GDPR and UK data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyse website usage and performance
• Provide personalised content
• Ensure security and prevent fraud

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at contact@lighthousetutors.uk.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our website.